Last updated: 10 November 2026
iScreenviewer (Mark Serdina, Sydney NSW) respects your privacy. This policy explains what personal information I collect through this website, how I use and protect it, and the choices you have. I handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
Information I collect
I only collect information that is needed to respond to you, deliver the services you buy and run this website. This may include:
- Contact details you provide through enquiry forms, email or phone, such as your name, email address, phone number, business name and website address.
- Order and billing details when you purchase a package, such as your name, email, billing address, phone number and order history.
- Project information you share so I can complete the work, such as website logins, content, images and business details.
- Website usage data collected automatically, such as your IP address, browser type, pages visited and how you arrived at the site.
Payments
Card payments are processed securely by Stripe. Your full card details are entered directly with Stripe and are never stored on this website or seen by me. Stripe handles your payment information under its own privacy policy.
How I use your information
- To respond to enquiries and provide quotes.
- To process orders, deliver the services you purchase and send invoices and receipts.
- To communicate with you about your project, including updates and support.
- To meet legal, tax and accounting obligations.
- To understand how the website is used and improve it.
I will not sell, rent or trade your personal information. I will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Cookies and analytics
This website uses cookies to keep the shopping cart and checkout working, and to remember your preferences. I also use Google Analytics to understand how visitors use the site. Google Analytics collects information such as pages visited and time on site, which is reported in aggregate. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using the Google Analytics opt-out browser add-on.
Who I share information with
I only share personal information with trusted service providers where it is needed to run this website and deliver my services, including:
- Stripe, for payment processing.
- Google, for website analytics.
- My website hosting and email providers.
- My accountant or tax adviser, where required for business records.
Some of these providers, including Stripe and Google, may store or process information outside Australia, such as in the United States. I take reasonable steps to use providers that protect personal information to a standard similar to the Australian Privacy Principles. I may also disclose information where required by law.
Customers outside Australia
If you are located in the United States, New Zealand or Canada, your information is collected and handled in Australia and by the service providers listed above. You may also have rights under the privacy laws of your own country, and I will respond to requests made under those laws.
How I protect your information
I take reasonable steps to protect personal information from misuse, loss and unauthorised access. This website uses an SSL certificate to encrypt data in transit, admin access is restricted, and any website logins you share for a project are used only for that project. Once information is no longer needed, including for legal and tax record-keeping, I delete or de-identify it.
Accessing and correcting your information
You can ask to access the personal information I hold about you, or ask me to correct or delete it. I will respond within a reasonable time, usually within 30 days. Some information, such as invoices, may need to be kept to meet tax obligations.
Complaints
If you have a concern about how your personal information has been handled, please contact me first so I can try to resolve it. If you are not satisfied with my response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact
For any privacy questions or requests, please contact me or call 0413 422 619.
Changes to this policy
I may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.