Last updated: 10 November 2026
These terms apply when you use this website or buy a package or service from iScreenviewer (Mark Serdina, Sydney NSW). By placing an order or approving a quote, you agree to these terms, together with my Refund Policy and Privacy Policy.
Using this website
The content on this website is for general information about my services. I keep it accurate and up to date, but it is not professional advice for your specific situation. You agree not to misuse the website, attempt to gain unauthorised access to it, or interfere with how it works.
Packages and quotes
Each fixed-price package has a set scope listed on its product page. Larger or custom projects are scoped and quoted individually, and the quote describes what is included. Work outside the agreed scope is not included, but I am happy to quote for it separately before starting.
Prices and payment
- Prices are shown in Australian dollars (AUD).
- Fixed-price packages are paid in full at checkout.
- Larger or custom projects may require a 50% deposit before work begins, with the balance payable as set out in your quote.
- Payments are processed securely by third-party payment providers. I never see or store your full card details.
What I need from you
To deliver your project on time, I need access, content and approvals from you. This includes:
- Logins and access to your website, hosting or store where the work requires it.
- Content such as text, images, logos and product details, provided in a usable format.
- Timely feedback and approvals at each stage.
You confirm that you own, or have permission to use, any content, images, trademarks and materials you give me for your project.
Timeframes
Estimated delivery times depend on receiving the access, content and approvals needed for the job. If these are delayed, the timeframe moves accordingly. If I cannot deliver within a reasonable time for reasons on my side, you may cancel and receive a refund for any work not completed, as set out in the Refund Policy.
Website access and backups
Any logins you share are used only for your project. I recommend changing passwords or removing my access once the work is finished. I take reasonable care when making changes, but you remain responsible for keeping regular backups of your website unless backups are part of the service you have bought.
Third-party products and services
Projects often rely on third-party products such as Shopify, WordPress plugins, themes, apps, hosting, domain names and stock images. These are provided under the third party’s own terms and pricing, and I am not responsible for their availability, changes or outages.
Ownership of the work
Once you have paid in full, you own the final designs, content and website files I create specifically for your project. I keep ownership of my own pre-existing tools, code and know-how, and you receive a licence to use them as part of your website. I may show completed work in my portfolio unless you ask me not to.
Australian Consumer Law
Nothing in these terms limits your rights under the Australian Consumer Law. My services come with guarantees that cannot be excluded, including that they will be provided with due care and skill and within a reasonable time.
Limitation of liability
To the extent permitted by law, I am not liable for indirect or consequential loss, such as lost profits, lost sales or lost data, arising from the use of this website or my services. Where the law allows, my liability for any service is limited to supplying the service again or refunding the amount you paid for it.
Customers outside Australia
I work with clients in Australia, the United States, New Zealand and Canada. If you are outside Australia, you may also have rights under the consumer laws of your own country, and nothing in these terms limits those rights.
Governing law
These terms are governed by the laws of New South Wales, Australia.
Changes to these terms
I may update these terms from time to time. The latest version will always be available on this page, with the date it was last updated. Changes do not affect orders already placed.
Contact
If you have any questions about these terms, please contact me or call 0413 422 619.