Planning a new website, a redesign or a new online store? UX/UI design maps out how your customers move through the site before any code is written. This fixed-price service gives you a user journey review, wireframes and a clickable prototype you can test on desktop and mobile, so the build is faster, cheaper to change and easier for your customers to use.
Choose your package:
- Wireframes (A$490): A user journey review, a sitemap and wireframes for up to 5 key pages on desktop and mobile, with 1 round of revisions. Ideal for a small site or a single new section.
- Clickable Prototype (A$890): Everything in Wireframes, plus a clickable Figma prototype linking up to 5 pages so you can click through the site before it is built. Includes 2 rounds of revisions and a walkthrough call.
- Complete UX (A$1,490): A full user journey review of your current site with written recommendations, a sitemap, wireframes for up to 10 pages and a polished clickable prototype for desktop and mobile. Includes 3 rounds of revisions. Best for full website builds, redesigns and eCommerce stores.
What's included
- Kick-off call to understand your business, customers and goals
- User journey review of your current site or idea
- Sitemap and page plan
- Wireframes for your key pages, on desktop and mobile
- Clickable Figma prototype (Clickable Prototype and Complete UX)
- Written UX recommendations (Complete UX)
- Revision rounds to suit your package
- Handover of Figma files and a PDF, ready for any developer to build from
Who it's for
Small businesses, startups and online stores in Australia, New Zealand, the US and Canada who want to plan a new website, landing page or store properly before paying for the build. It also suits businesses whose current site gets traffic but not enough enquiries or sales.
Platforms
Wireframes and prototypes are platform-neutral, so they can be built on WordPress, WooCommerce, Shopify, Umbraco, Magento or a custom build. If I'm also building your site, the designs flow straight into the build.
Turnaround
Wireframes are delivered within 5 business days of the kick-off call. Clickable Prototype takes 7 to 10 business days, and Complete UX takes 10 to 15 business days. Timing depends on how quickly feedback comes back between rounds.
How it works
- Choose your package and I'll contact you within one business day.
- We hold a kick-off call to cover your goals, customers and the pages you need.
- I review the user journey and plan the sitemap.
- Wireframes are designed for desktop and mobile, then linked into a clickable prototype (Clickable Prototype and Complete UX).
- You review, give feedback and receive the final Figma files and PDF, ready for the build.
Not included
- Website development or building the designs into a live site
- Logo design or full brand identity
- Copywriting, photography or stock image licences
- Paid user testing with recruited participants
Need the site built as well? See the WordPress Website and Shopify Rebuild packages, or request a custom quote.
Want to know more first? Read the guide to UX/UI design for small business websites.
New to ordering? Read how it works and the Shop FAQ.
Frequently asked questions
What is the difference between UX and UI design?
UX (user experience) design is how the site works: the pages, the order of information and the steps a customer takes to enquire or buy. UI (user interface) design is how it looks: the layout, buttons, colours and type. This service covers both, starting with UX.
Which package should I choose?
Wireframes suits a small site or one new section where you mainly need the page structure agreed. Clickable Prototype is the most popular choice because you can click through the site and share it with your team before the build. Complete UX suits full website builds, redesigns and online stores with more pages.
What is a wireframe?
A wireframe is a simple layout of a page that shows where the content, images, buttons and forms go, without final colours or styling. It lets you agree the structure quickly before time is spent on detailed design or development.
What is a clickable prototype?
A clickable prototype links the page designs together in Figma so you can click buttons and menus as if the site were live. You can open it on your computer or phone, test the journey and share the link with others for feedback.
Do I need special software to view the designs?
No. You receive a Figma link that opens in any web browser, plus a PDF of the wireframes. You don't need a Figma account to view or comment.
Can another developer build from the designs?
Yes. The Figma files and PDF are yours to use with any developer or platform. If I build the site for you, the UX/UI work goes straight into the build.
What if I need to cancel?
If you cancel before work starts, you get a full refund. See the refund policy for full details.
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