Got one annoying WordPress problem that needs sorting quickly? This fixed-price WordPress Quick Fix covers one clearly defined issue on your website, handled by an experienced developer, so you don't need to book a full support retainer or a redesign.
What's included
- A fix for one clearly defined issue on your WordPress website
- Examples: a broken contact form, a mobile layout problem, heading or formatting issues, a plugin conflict or a simple speed improvement
- Checking the fix on desktop and mobile before handing it back
- A short summary of what was changed
Who it's for
Small businesses and online stores in Australia, New Zealand, the US and Canada with a WordPress or WooCommerce website and a specific problem they want fixed without a long quote process.
Delivery
Estimated delivery: 1 to 2 hours of work, usually completed within 2 business days of receiving access. Larger fixes are quoted separately.
How it works
- Purchase the quick fix and I'll contact you within one business day.
- You describe the issue and provide WordPress admin access (and hosting access if needed).
- I confirm the issue fits the 1 to 2 hour scope before starting.
- I fix it, test it and send you a short summary of the changes.
Work is completed by Mark Serdina, a Sydney-based Shopify, WordPress and SEO developer. If the issue turns out to be bigger than a quick fix, I'll let you know and quote it separately before doing any extra work. Not sure what's causing the problem? Start with the SEO and Analytics Health Check.
New to ordering? Read how it works and the Shop FAQ, or request a custom quote if you need something different.
Frequently asked questions
What counts as one issue?
One clearly defined problem, such as a contact form that is not sending, a section that breaks on mobile or a plugin conflict causing an error. If you are unsure, send me a quick description before ordering and I will confirm.
What if the fix takes longer than 2 hours?
If I find the problem is bigger than expected, I will stop and explain what is involved with a fixed quote before doing any extra work. You will never be charged more without agreeing first.
Will you back up my site first?
Yes. I take a backup or confirm a recent one exists before making changes, so your site can be restored if anything unexpected happens.
Can you fix a hacked or malware-infected site with this?
Malware cleanup usually involves more than one fix, so it has its own package. See the Malware Cleanup: Entire Site package.
How do I give you access to my store?
After you order, I will send simple instructions. On Shopify you add me as a collaborator or staff account, and on WordPress or WooCommerce you create an admin user for me. You never need to share your own password, and you can remove my access as soon as the job is done.
How do I pay?
You pay the fixed price at checkout. Prices are in Australian dollars and include GST for Australian customers. Customers in New Zealand, the US and Canada are not charged GST.
What if I need to cancel?
If you cancel before work starts, you get a full refund. After that, you only pay for work already completed. See the refund policy for full details.
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