The Contact Form Email Delivery Fix makes sure every enquiry from your website contact form reaches your inbox, for a fixed price of A$199. Website forms often send email from the web server, which Gmail and Outlook treat as spam or block. I set up proper SMTP sending through your email provider, check your SPF and DKIM records and fix the form notifications, then send test enquiries until they arrive.
At a glance
- Price: A$199 fixed (AUD, GST applies for Australian customers)
- Turnaround: 2 business days
- Platforms: WordPress (Gravity Forms, WPForms, Contact Form 7) and Umbraco
- Service area: Delivered online for businesses in Australia, New Zealand, the United States and Canada
What's included
- Diagnosis of why form emails are missing
- SMTP sending set up with your email provider
- SPF, DKIM and DMARC records checked or added
- Form notification settings fixed
- Reply-to set to the customer's email
- Entries saved in the dashboard as a backup
- Test enquiries sent and confirmed received
What's not included
Building new forms, email hosting fees and changes to your email provider account beyond DNS records are not included. Need a new form? See Lead Funnel Step by Step Form.
Who it's for
Businesses whose website enquiries go to spam, arrive late or never arrive at all, often noticed when a customer calls to ask why nobody replied.
Delivery
Completed within 2 business days of receiving website and DNS access.
How it works
- Order the package. I contact you within one business day..
- Share access. You send website, DNS and email details..
- Diagnose and fix. SMTP, DNS records and notifications are fixed..
- Test enquiries. Test emails confirmed in your inbox..
Work is completed by Mark Serdina, a Sydney-based Shopify, WordPress and SEO developer.
Using a new domain email? See Domain and Business Email Setup.
New to ordering? Read how it works and the Shop FAQ, or book a free 15-minute consultation.
Frequently asked questions
Why are my contact form emails not arriving?
Most websites send email directly from the web server without authentication, so Gmail and Outlook mark it as spam or reject it. SMTP with SPF and DKIM fixes this.
What is SMTP?
SMTP is the standard way to send email through a real mail server, such as Google Workspace, Microsoft 365 or a sending service, so emails are trusted.
Which form plugins do you support?
Gravity Forms, WPForms, Contact Form 7, Elementor forms and Umbraco Forms.
Will I lose enquiries in the meantime?
Form entries are also saved in the website dashboard, so you can check them even if an email fails.
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