Website Design and Development Fixed price

WordPress Knowledge Base or Help Centre

Name: WordPress Knowledge Base or Help Centre
Brand: iScreenviewer
SKU: 1446
Availability: InStock

WordPress Knowledge Base or Help Centre inclusions: knowledge base structure and categories, help centre home page, instant article search, article template with table of contents, related articles, was this helpful? feedback, up to 20 articles added, desktop and mobile tested

How the WordPress Knowledge Base or Help Centre works: order the build, planned, built, tested

$490 AUD

Fixed-price WordPress knowledge base: searchable help articles in categories, article feedback, related articles and FAQ schema to cut support emails.

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Fixed price, no surprises
Secure card payment
Delivered by the iScreenviewer team

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PayID
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WordPress Knowledge Base or Help Centre lets customers answer their own questions, for a fixed price of A$490. Answering the same support questions by email wastes hours every week. I build a searchable help centre with categories, instant search, related articles and feedback, so customers find answers and you see which articles need work.

At a glance

Price: A$490 fixed (AUD, GST applies for Australian customers)
Turnaround: 4 business days
Platforms: WordPress (any theme)
Service area: Delivered online for businesses in Australia, New Zealand, the United States and Canada

What's included

Knowledge base structure and categories
Help centre home page
Instant article search
Article template with table of contents
Related articles
Was this helpful? feedback
Up to 20 articles added
Desktop and mobile tested

What's not included

Writing new help articles is not included. For a single FAQ page see FAQ Page with FAQ Schema.

Who it's for

Software companies, online stores and service businesses that answer the same questions repeatedly.

Delivery

Completed within 4 business days of receiving WordPress admin access.

How it works

Order the build. I contact you within one business day.
Planned. Categories agreed.
Built. Help centre and articles added.
Tested. Search and mobile checked.

Work is completed by Mark Serdina, a Sydney-based Shopify, WordPress and SEO developer.

Want search across your whole site improved? See WordPress Site Search Upgrade.

New to ordering? Read how it works and the Shop FAQ, or book a free 15-minute consultation.

Frequently asked questions

How is this different from an FAQ page?

A knowledge base holds many detailed articles in categories with search, rather than one page of short answers.

Can customers search articles?

Yes. Instant search suggests articles as they type.

Do you add our existing help content?

Yes. Up to 20 existing articles are added and formatted.

Can I see which articles help?

Yes. Article feedback shows which answers work and which need improving.

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Why you can trust iScreenviewer

Buy with confidence

Every package is delivered by Mark Serdina, a Sydney-based Shopify, WordPress and SEO developer with years of agency experience.

60+Projects delivered
40+Tools & platforms
1:1Direct contact, start to finish

See my projects Refund policy Terms

Work directly with the developer

No account managers or hand-offs. You talk to Mark, the person actually planning and building your project.
Agency experience

Years of agency work in Melbourne and Sydney for well-known brands, now available to your business.
Clear pricing up front

The price and what is included are set out on this page before you pay, so you know exactly what you are getting.
Secure payment

Pay by card through Stripe, or by PayID or bank transfer, on an SSL-encrypted checkout. Your card details are never stored on this site.
Reply within one business day

After you order, you will hear from Mark within one business day to confirm the details and get started.
Sydney-based

A local Australian freelancer you can call directly on 0413 422 619, not an anonymous marketplace seller.